Summary

Human Factors Engineer specializing in user research, usability testing, and interaction design. Excellent communication skills, able to empathize with users and understand the needs of multidisciplined teams. Experienced in a wide range of fields including mobile, automotive, medical, gaming, software, and web design.

Employment Experience

Cisco Systems, August 2008 - present

User Experience Lead
  • Designing the implementation of a collaboration product for the next generation workforce.

Interface Analysis Associates, 2006 -2008

Usability Engineer
  • Evaluation - Provided direction and design recommendations based on proven design principles and usability test data.
  • Design - Created detailed wireframes for rapid iteration of UI, as well as the final graphic renderings to create a look and feel for wireframes.
  • Research - Participated in the design, moderation, and analysis a variety of usability tests and exploratory research projects.

UCSD Anesthesia Ergonomics Research Lab, 2001-2004

Student/Administrative Assistant, San Diego Center for Patient Safety
  • Prepared materials for Patient Safety & Error Analysis classes and a Safety in Anesthesia Seminar
  • Sole staff for a successful medical lecture series

Skills & Qualifications

  • Research: Contextual inquiry, Heuristic Evaluations, Rapid Ethnography, Usability Test Design/Moderation/Analysis. Cognitive Walkthroughs, Task analysis, Participant Recruitment
  • Design: Information Architecture, Rapid Wire-framing, Graphic design/Look and Feel
  • Development: HTML, CSS, PHP, Ruby on Rails, Photoshop, Illustrator, Acrobat, Dreamweaver, Apache Setups
  • Project Coordination: Team leadership, event planning, resource allocation/scheduling, document management, stakeholder management

Education

San Jose State University, 2005-2007

MS, Human Factors and Ergonomics
  • Focus: Human Computer Interaction
  • Thesis: Ethnographic Study of Studio Music Environments (slideshow)
  • Activities: President of SJSU Human Factors & Ergonomics Society Student Chapter, Member of HFES 50th Annual Conference Host Committee
  • Relevant Coursework: Human Factors Experiments, Human Computer Interaction, Industrial Design for Ergonomics, Usability Testing, Design of Experiments, Engineering Psychology

University of California San Diego , 2001-2005

BA, Psychology
  • Focus: Perception, Research Methods
  • Relevant Coursework: Research Methods, Engineering Psychology (Human Factors), Cognitive Science, Logic of Perception

Professional Memberships

  • President, 2006-2007, SJSU Student Chapter of HFES Human Factors and Ergonomics Society (HFES)
  • Member, Human Factors and Ergonomics Society
  • Member, Usability Professionals Association
  • Member, Bay Area Computer Human Interaction (BayChi)

email: davehlaw(at)gmail.com